Frequently Asked Questions

What initial costs are due when applying or moving in?

To help you budget for your move-in process, here is a breakdown of our standard initial fees and deposit structures:

• Application Fee: $50 per applicant.

• Admin Fee: $250 at application - nonrefundable after 72 hours.

• Security Deposit: $500 - up to 2x the monthly rent based on credit qualifying criteria. Please note: Collected at the time of move in. Once moved in, the deposit remains until move-out. At that time, it will be applied to any outstanding charges, and any remaining balance will be refunded within four weeks.

• Pet Fee: $350 Non-Refundable.

What are the required monthly fixed costs besides rent?

In addition to your monthly base rent amount, the following required recurring monthly utilities and services are added to your ledger or billed directly:

• Unit Rental Rate: Your monthly base rent amount (Required reoccurring monthly cost).

• Bulk And Cable Internet Fee: $75 (Required reoccurring monthly cost).

• Energy Conservation Fee: $7.85 / mo (Required reoccurring monthly cost).

• Amenity Fee: $20.00 (Covers valet trash, amenity at community).

• Billing Service Fee: Conservice new set up fee: $28.88 / Conservice final service fee at move out: $28.88.

• Electricity: Based on usage (Required - Billed by 3rd party).

• Gas: No gas.

• Water: Based on usage (Required - Billed by 3rd party).

• Trash: $4.94 (Required - Billed by 3rd party).

• Sewer: Based on usage (Required - Billed by 3rd party).

• Cable: Included with tech fee (Required - Resident pays directly to provider).

• Pest control: $6 (Required - Billed by 3rd party).

• Phone: Based on usage (Optional - Resident pays directly to provider).

What optional fees or situational charges might apply based on my needs?

Depending on your personal choices, amenity use, or specific pet additions, the following optional fees may apply to your account:

• Parking: Starting at $50-75 / mo (Optional, $50 uncovered, $75 covered).

• Storage: Starting at $35-$65 / mo (Optional depending on size).

• Phone: Based on usage (Optional - Resident pays directly to provider).

• Replacement Key: $25 each (Per requested replacement).

• Replacement Fob or Access Card: $100 each (Per requested replacement).

• Clubhouse Rental: $250 (Contact leasing office for details - non refundable cleaning fee for reservations).

• Pet Rent: $30 per pet (Maximum 2 pets per unit, add pet fee $350).

What are the avoidable costs or penalty fees to be aware of? 

To ensure a smooth tenancy and avoid unnecessary charges on your ledger, please keep these situational costs in mind:

• Lease Termination Fee: 2x the monthly rent (Billed upon notice given).

• Failure to Change Utilities to Resident's Name: The cost of utilities used by resident which were paid for by landlord plus a $50 processing fee (Billed at time of discovery).

• Late Rent Payment Fee: 5% of rent due on the 3rd (Billed on the 3rd day the payment is late).

• NSF/Dishonored Payment Fee: $50 each occurrence (Billed upon notice from financial institute).

​Pets are residents, too! We allow two furry friends per home.

No! Big or small, we welcome most dogs. Breed restrictions do apply - see the next question for more information.

We welcome most breeds of dogs. However, because certain dogs do not thrive in a community environment, we cannot accommodate the following breeds, dogs resembling these breeds, or mixes of these breeds: Akita, American Staffordshire Terrier, Bull Terrier, Chow, Doberman, German Shepherd, Husky, Pit Bull, Presa Canario, Rottweiler, Belgian Malinois, and Wolf Hybrid. 

 We charge a monthly pet rent of $30 per pet. 

​Our community is a breath of fresh air. With every lease agreement comes a commitment to absolutely no smoking of any kind anywhere on the property, so you and your lungs can thrive.

​Security deposits are collected at the time of application and are fully refundable within 72 hours of payment. After that period, the deposit converts to a non-refundable holding fee if the application is canceled. Once you move in, the deposit remains with the property until move-out. At that time, it will be applied to any outstanding charges, and any remaining balance will be refunded within four weeks.

​Liability coverage is required to live at our community, and we have options for you.

​If a new roommate moves in, he or she must fill out an application and qualify.

We offer select lease terms of up to 24 months. Please reach out to the leasing team for details. Price range is based on lease length and specific move-in date. ​

​​We screen for previous evictions consistent with applicable law. We also consider a range of factors as permissible under applicable law, including negative payment history, past or current bad debts, liens, bankruptcies, or judgments.  Depending on individual circumstances, an applicant may be disqualified. Employment verification may also be performed. We adhere to the Fair Credit Reporting Act (FCRA) and other applicable law.

​​We do business in accordance with the Federal Fair Housing Law as well as all state and local laws. All applications and renewals are considered without discrimination on the basis of any class protected by applicable laws, including but not limited to source of income.

​​All you need is your photo ID.

​​We do business in accordance with all applicable laws, including the federal Fair Housing Act and its state and local counterparts.  Please contact the leasing office with additional questions.

​​Just yourself! Our online application makes it simple and easy. Each person 18 or older who will be living in the apartment home will need to fill out an application. You may be asked for documentation of your income, identity, or other supplementary information after the application is submitted.

​​In general, income must average 3 times the monthly rent for prospective residents; however, those requirements may differ depending on source of income.

​​We gladly accept guarantors. Must have an average income of 5x the monthly rent.

​​Anyone over the age of 18 that will be living in the apartment home and guarantors (co-signers).

​Two people per bedroom (except children under 24 months; they are exempt from occupant counts).

​​We screen for criminal background consistent with applicable law, and applicants may be disqualified based on history after a holistic review.

​​If a roommate moves out, the remaining leaseholder will need to re-qualify.

​​If you are active military and receive PCS or deployment orders, we'll be glad to release you from your lease. All we need is proper written notice and supporting documentation in accordance with the Servicemembers Civil Relief Act (and, if applicable, its state law counterpart).

​​We do not allow subletting or short-term renting of apartments. This includes, without limitation, rentals arranged on third-party sites such as Airbnb.com, VRBO.com, or other similar sites.

We are proud to partner with the following local companies to offer a Preferred Employer Discount to their employees:

• UPS 
• Humana
• Univeristy of Lousiville 
• Wave 3 News
• Baptist Health
• Norton Hospital
• Ford
• MedQuest College

We will waive the Application and Administrative Fee for all employees of our Preferred Employer Partners.

Please mention the discount during your tour to your leasing professional. We will require your most recent pay stub to verify current employment. Once employment has been verified, the fees will be waived.